Refund Policy

We let you try IPTV Free Trial Canada for free before you pay, and we back the paid plan with a money-back guarantee and the freedom to cancel anytime. This policy explains how it works.

Try free first

The best protection is the free trial: a no-charge, no-credit-card test line so you can confirm the service works for you before any money changes hands. We encourage every member to test the channels, the hockey and their devices on the trial first, so a refund is rarely needed.

Money-back guarantee on the paid plan

If you go on to buy and the service does not work as described, you can request a refund within 7 days of activation. Contact us at contact@iptvfreetrial.ca or over WhatsApp, tell us what isn’t working, and give us a fair chance to fix it first — most issues are resolved in minutes.

Cancel anytime

There is no contract and no auto-renewal, so you are never locked in: you simply do not renew when your term ends. Approved refunds are returned using the same method you paid with, normally within a few business days. We may ask brief troubleshooting questions to confirm the issue before processing.

Exclusions

Because this is a digital service activated immediately, the right to cancel a paid order can end once activation begins with your consent; the free trial and this money-back guarantee are offered in addition to your rights under applicable Canadian consumer-protection law and do not affect them. Refunds do not cover problems caused entirely by your own equipment or internet connection where the service itself is working, or misuse of the subscription. If in doubt, message us — we’d rather sort it out than turn you away.